Aboriginal and Torres Strait Islander enterprises are essential contributors to the New South Wales (NSW) economy, culture, and community development. These businesses often embody a dual mission: creating sustainable income while preserving cultural identity and supporting local communities. Recognising both the potential and challenges that Indigenous business owners face, the NSW Government—through Service NSW—offers a comprehensive suite of programs and services designed to foster Indigenous entrepreneurship and enterprise growth.
This blog explores how Service NSW supports Aboriginal and Torres Strait Islander businesses, from startup guidance to grant access, tender opportunities, and culturally tailored mentorship. If you’re an Indigenous entrepreneur or planning to become one, these resources could be your launchpad to success.
Why Indigenous Businesses Matter
Indigenous-owned enterprises play a transformative role in advancing economic equality, cultural empowerment, and intergenerational prosperity. These businesses often operate in sectors aligned with community strengths—such as tourism, land care, traditional arts, education, construction, and health services.
However, despite their importance, many Aboriginal and Torres Strait Islander business owners face barriers in accessing capital, understanding regulatory requirements, and securing government contracts. Service NSW is actively working to close these gaps through tailored support structures built around cultural competency and inclusion.
Core Service NSW Programs for Aboriginal and Torres Strait Islander Businesses
1. Aboriginal Business Advisory Initiative (ABAI)
The Aboriginal Business Advisory Initiative (ABAI) is a flagship program offered in partnership with Service NSW. It provides:
- One-on-one, confidential business advice tailored to Aboriginal businesses
- Support with business setup, strategy, marketing, and compliance
- Assistance accessing finance, government grants, and licenses
- Connection to culturally aware business networks and communities
Advisors in this program are either Aboriginal or trained in cultural sensitivity to ensure trust and understanding.
2. Business Concierge Service
The Business Concierge Service from Service NSW offers a personal point of contact who helps guide Indigenous business owners through:
- Starting or expanding a business
- Finding appropriate licenses and permits
- Applying for financial assistance or COVID recovery funds
- Navigating state and federal regulations
It’s a free service and particularly useful for first-time business owners or enterprises in regional areas.
3. Business Connect
Business Connect is a NSW Government initiative providing expert advice to all small businesses, with dedicated resources for Indigenous entrepreneurs. Services include:
- Workshops and webinars on growth strategy and digital marketing
- Financial and tax literacy sessions
- Mentoring tailored to the cultural and logistical realities of Indigenous enterprises
This service can be combined with ABAI for more comprehensive support.
4. Aboriginal Procurement Policy (APP)
One of the most powerful tools for creating opportunity is the Aboriginal Procurement Policy (APP). Under this policy:
- NSW Government agencies must meet targets for spending with Aboriginal businesses
- Contracts can be directly awarded to registered Indigenous suppliers for goods and services
- Small Indigenous businesses are empowered to compete on a level playing field
To benefit, entrepreneurs should register their business with Supply Nation and the Indigenous Business Directory.
5. TAFE NSW AEDO Program
The Aboriginal Enterprise Development Officer (AEDO) program through TAFE NSW delivers outreach, education, and mentoring in local communities. AEDOs assist with:
- Writing business plans and marketing strategies
- Applying for ABNs, GST registration, and insurance
- Learning operational skills like bookkeeping and inventory
- Hosting culturally safe training workshops
6. Disaster Recovery and Resilience Support
Many Indigenous businesses operate in regional and remote areas, which are more vulnerable to bushfires, floods, and other climate-related challenges. Service NSW offers:
- Disaster Recovery Grants
- Access to the Small Business Fees and Charges Rebate
- Tailored planning tools to build business resilience
Business owners can speak directly to a recovery specialist via the Service NSW hotline or in person.
How to Access These Services
Getting started is simple. Here’s a quick step-by-step guide:
- Visit the Service NSW Business Page
- Use the Business Concierge or live chat feature to ask about Indigenous support programs
- Book a meeting with an Aboriginal Business Advisor through ABAI
- Use the Grants and Assistance Finder tool to apply for funding
- Register with Supply Nation for procurement opportunities
Supporting Community-Led Growth
One of the most powerful outcomes of these services is their community multiplier effect. Indigenous businesses that succeed tend to reinvest locally, mentor other entrepreneurs, and inspire younger generations to pursue enterprise as a path to economic and cultural autonomy.
Conclusion: Your Business, Your Legacy
With the right tools and guidance, Aboriginal and Torres Strait Islander businesses can thrive in every sector. Service NSW is committed to providing a culturally respectful, accessible, and empowering platform to ensure that Indigenous entrepreneurs are not just participating in the NSW economy—but leading it.
Whether you have an idea, a startup, or a growing enterprise, don’t hesitate to reach out and connect with the available support services. Your journey toward building a sustainable business—and a lasting legacy—starts now.
📬 Want to Share Your Business Journey?
Are you an Aboriginal or Torres Strait Islander entrepreneur with a story to tell or tips to offer fellow business owners?
Email us at [email protected] to contribute a guest blog or business feature.
