A new IRS Tax Tip warns of a phishing scheme where criminals pose as tax software providers and try to trick preparers into faxing their EFIN. Here’s the playbook to stop it, report it, and protect your clients.
How the EFIN scam works
The hook
Scammers impersonate your tax software provider and ask you to fax your EFIN “for verification.” Once obtained, they can steal client data and e-file fraudulent returns for refunds.
Targets & data
They often also phish for PTIN, EFIN, and e-Services usernames/passwords to take over your practice systems.
Source: IRS Tax Tip 2025-57.
If you receive an EFIN phishing email: do this
- Do not reply, click links, open attachments, or fax anything.
- Preserve the email: forward as an attachment (with full headers) to [email protected].
- Notify your software provider named in the email (account security team).
- Alert TIGTA (IRS impersonation hotline) and your local IRS Stakeholder Liaison if data theft may have occurred.
How to report it — and why it matters
| Where | What to send | Why |
|---|---|---|
| IRS phishing ([email protected]) | Forward the scam email as an attachment with full headers and any URLs | Helps IRS warn providers and block malicious infrastructure |
| TIGTA (hotline / web) | Details of the impersonation (sender, content, requested data) | Opens an IRS-related impersonation case where appropriate |
| Your software provider | Copy of the message; affected usernames/emails | Lets them investigate spoofing and protect other customers |
| IRS Stakeholder Liaison | If client data may be at risk, contact your local Liaison ASAP | IRS can take steps to block fraudulent returns and guide your next steps |
The only correct way to share EFIN information
Legitimate EFIN verification requests are handled inside your tax software provider’s secure portal — never by replying to random emails or sending faxes. Always sign in directly to the vendor site (don’t use email links) and verify the request with support before uploading anything.
Security hardening checklist (15 minutes)
Accounts & access
- Turn on MFA for tax software, cloud storage, email, and IRS e-Services.
- Require unique passwords + a password manager for staff.
- Review who has access to EFIN/IRM data; remove stale accounts.
Training & testing
- Run a quick phishing drill on “software verification” requests.
- Post a one-pager: “We never fax EFINs. All verifications happen in the portal.”
Client protection
- Encourage IP PINs for vulnerable clients to prevent fraudulent e-filing.
- Have an incident plan: who to call, what to isolate, how to notify.
